Warranty

Sunlighten™ Warranty

Sunlighten™ warrants the sauna to be free of defects in material and workmanship.
This warranty extends only to: (1) a retail purchaser of a sauna directly from Sunlighten™; (2) the authorized wholesale purchaser of a sauna directly from Sunlighten™; or (3) a retail purchaser of a sauna from a Sunlighten™ authorized wholesaler.  However, in the event of a sale, transfer or conveyance of a sauna from any of the three proceeding persons or entities, any rights, duties and obligations associated with this warranty shall be null and void and of no further force and effect.  The sauna must be purchased and used within one year of the manufactured date.  Freight charges to and from the customer are the responsibility of the customer.  This includes freight charges for parts shipped to enable the services of the sauna.

This warranty is void if the sauna has been altered, misused, abused or exposed to water *. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling of the product by the owner.

Sunlighten Corp. shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall Sunlighten Corp. or any of its representatives be held liable for injury to any persons or damages to any properties. Specifications are subject to change without notice.

ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL). Sunlighten™ must be notified of any damage to your sauna within two (2) business days of signing the BOL. Failure to notify Sunlighten™ within the established time frame will result in the owner taking full responsibility for cost of ALL REPLACEMENT PARTS including shipping and handling fees.

ModelWarranty
mPulse Series7 years' warranty on wood, electrical and heaters**; 3 years for LCD; 1 year for stereo
Commercial - 5 years on wood, electrical and heaters**; 1 year for LCD and stereo
Signture Series7 years' warranty on wood, controls, and heaters**
Commercial - 5 years
Solo System7 years' warranty on electrical and heater components**
7 years' warranty (North America only) on cabinetry**
Commercial - 5 years
SunburstResidential - 7 years
Commercial - 5 years
Water-Resistant Cover

The limited warranty covers the fabric becoming unserviceable because of loss of color or strength from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals. Consumer is responsible for normal care and cleaning of the fabric. This warranty covers fabric only, and is for (1) year.

Blaupunkt Premium Speaker System

1 year manufacturer’s warranty

LCD/DVD Premium Sound System

1 year manufacturer’s warranty

SO Sound Therapy

1 year manufacturer’s warranty

Optimal Wood Care

Sunlighten™ uses the highest quality wood in our product lines. All structures using wood are susceptible to minor dents, scratches and scuffing. This is normal and will not affect the integrity or operation of your sauna.

Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain, and irregularities such fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna.

Prior to shipping, the wood is inspected for consistency, color and quality. Our saunas are shipped around the globe, and can experience slight blemishes, scratches or scuffs in transit. In most cases, these blemishes on the exterior of the sauna can be concealed by using a small amount of furniture polish, oil or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone, sanded or combination of gluing plus sanding. Please avoid any treatment containing benzene or a high concentration of alcohol.

* Failure to utilize the .004 plastic sheet supplied as additional water protection for your sauna will void your warranty. The fabric used for the roof of the waterproof cover is resistant to water penetration; however it is sewn to the acrylic canvas sides. It is required to place the plastic sheet included directly over the sauna roof prior to installing the cover and placing an object on the sauna roof to give the fabric elevation for water run off as further protection.

** Does not include freight for parts shipped